To ensure the successful operation of GOTMAR EOOD and management transparency, the Food Safety Management System is based on safety management principles common to ISO management system standards:
- Customer focus – a policy of continuously studying customer requirements and satisfaction levels is consistently followed;
- Leadership – leaders establish unity of purpose and organizational direction, and foster employee commitment to the organization’s goals;
- Staff engagement – management creates all the necessary conditions for employees to possess the motivation required for full participation and initiative in carrying out the activities for which they have been assigned responsibilities;
- Application of a process – oriented model for the integrated quality and product safety management system by identifying the core processes critical to the organization’s functioning, as well as the responsibilities and authority for managing them;
- Continuous improvement – a primary goal of the Integrated Management System, which can be achieved only through the continuous monitoring of processes and the implementation of effective and efficient corrective and preventive measures;
- Fact-based decision-making – the methods employed for internal and external communication and for the management of documents, data, and records create the conditions for making decisions based on objective grounds and up-to-date information;
- Relationship Management – the organization steadfastly adheres to the principle of building fair relationships with its suppliers and customers, and considers trust to be the foundation for long-term cooperation.